AC help · Start with the symptom

What is your AC telling you?

Explore the symptom, try only safe user-level checks, and know when it is time for professional attention.

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01 / AC PROBLEM

The room stays warm even when the AC is running.

02 / AC PROBLEM

Drips from the indoor unit or water collecting on the wall.

03 / AC PROBLEM

Rattling, scraping or new vibration while running.

04 / AC PROBLEM

No response, blinking lights or an unsuccessful start.

05 / AC PROBLEM

Power cuts off when the AC starts or runs.

06 / AC PROBLEM

Frost appears and cooling becomes weak.

07 / AC PROBLEM

A musty, stale or unusual odour from the unit.

08 / AC PROBLEM

A code, flashing sequence or warning interrupts operation.

09 / AC PROBLEM

The AC ignores commands or the remote display is blank.

10 / AC PROBLEM

Cooling seems to take longer or usage has increased.

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